The Whois Accuracy Program requires registrars to verify and validate
new or changed domain holder contact information. Information needs to
be verified when one of these three actions occur: a domain
registration, a domain transfer, or changes of contact information to
the already existing domain. Only the contact information of the domain
holder is verified, and no other contact information of the domain.
Domain holders will receive a notification which asks them to validate the
given e-mail address. By clicking on the link, the domain holder once
verifies the e-mail address for all domains for which this e-mail address
is specified. This means that an e-mail address only has to be verified
once, and not for each domain anew.
Domain holders are granted 15 days to verify their contact information.
addresses need to be verified within this time limit, otherwise all
domains for which the unverified e-mail address is indicated will be
temporarily suspended until the domain holder provides verification.
Through this policy, ICANN wants to keep all domain holder contact
information in the whois up to date at any time. ICANN argues that this
will impede criminals who often use false or other people's information
when registering domains. This could help to protect users from data
abuse and spam.
Implementing ICANN's policy demands rather large technical and
administrative efforts. Furthermore, domain holders should be
particularly careful when handling and submitting contact information,
as time limits for the verification are short and thus a temporary
suspension of the domain might be impending.
Furthermore, abuse activities might become more frequent. The process
might be misused for fraud by sending e-mails that look like
verification e-mails but spread malware or tap information through
All ICANN accredited registrars need to comply with the new
requirements, thus all domains administrated by ICANN. This concerns all
generic domains, for example .com, .net, .org, .info, or .biz.
Country-Code TLDs such as .de, .fr, .ru or .us are not affected.
The Internet Assigned Numbers Authority (IANA) provides a list with all
domains administrated by ICANN. All listed domains that are not marked
as »country code« will be affected the the new policy:
However, please note that there are some exceptions to the rule at this
moment because the technical implementation of the WAP has not been
finished for all TLDs yet. For the time being, the following TLDs are
not affected yet:
this notification is sent to you as required by ICANN's Whois Accuracy
Specification to verify the accuracy of your e-mail address. The
following domain managed by us is associated with the e-mail address
»firstname.lastname@example.org« and subject to suspension unless the e-mail
address is verified before [DATE]:
VERY IMPORTANT: To keep the domain working, you must enable us to verify
your e-mail address before [DATE]. You can complete the verification
process using the following link:
If your e-mail address remains unverified by [DATE], we are obliged
by ICANN to suspend the respective domain. A suspended domain will not
resolve and, therefore, will not be usable. The suspension can only be
lifted once your e-mail address has been verified.
As soon as you receive this e-mail, please follow the instructions.
Click on the link in order to verify the indicated e-mail address and
also in order to successfully complete the domain registration, domain
transfer or change to contact information if you have started any of
these actions. The verification requires written form via e-mail in
order to be true evidence.
Please pay attention to time limits. Make sure to reply within a 15 day
period in order to impede domain suspension.
When you register a new domain and use contact information that has not
been verified yet, your domain status will be changed to »on hold« until
the e-mail address is validated. When the registrant then receives the
verification e-mail and clicks on the link, the domain will
automatically be activated and the »on hold« status will be removed.
Transfers and changes to a domain can be initiated with an unverified
e-mail. However, the domain holder's e-mail address needs to be verified
within 15 days, just like for a new registration.
If registration within 15 days fails, the domain will be suspended and
the status will be changed to »on hold". This means that
domains without verified contact information will no longer be
available 15 days after making a change.